Find some of the most commonly asked questions about our products and services. Can't find what you're looking for? Email us at hello@wilorilane.com
We suggest you mail your wedding invitations 6 – 8 weeks in advance (4– 6 weeks before for other events such as birthday parties). You should request a reply date 3 – 4 weeks prior to your wedding date so you have time to give the caterer or reception venue your final count. For destination weddings, you should send a save the date 10 – 12 months in advance and the invitation 4 months in advance.
Yes. Our minimum is $2,250 on all custom invitation orders of 50 or more and includes a design fee. Our day of items minimum purchase requirement is $1,000 if purchased separately.
We offer digital printing, foil stamping and letterpress printing. We also offer die-cutting, and provide additional add-ons such as wax seals and ribbons.
Once the proposal is approved, the design and printing process takes on average 6-8 weeks. Certain upgrades or printing types may delay the production time.
Yes! Once the payment is made in full and the questionnaires are filled out, we will send you a digital mock-up of the complete design before ordering any printed material.
Unfortunately, you cannot order hard-copy printed samples of your specific design, but we do offer sample packs of the suites if you would like to see paper colors.
Orders from our Collection take between 4 to 6 weeks depending on the print methods chosen and embellishments added. We recommend that you begin the order process as early as possible to ensure that your invitations are ready in plenty of time.
Use this timeline guide to estimate when you should place your invitation order based on your wedding month.
Absolutely! We have designed our suites to include some matching embellishments, as well as a full a la carte shop that includes wax seals, liners, addressing services and more. Check out what can be added here.
If you’d like to incorporate an additional card or design (such as a map, venue illustration) please email us at hello@wilorilane.com and we will be happy to add that to your order!
Absolutely! We have designed our suites to include some matching embellishments, as well as a full a la carte shop that includes wax seals, liners, addressing services and more. Check out what can be added here.
If you’d like to incorporate an additional card or design (such as a map, venue illustration) please email us at hello@wilorilane.com and we will be happy to add that to your order!
If you have ordered a customizable item, your purchase includes 2 rounds of proof revisions.
After you place your order, one of our designers will personalize your design with the information you submitted. We will email your proof in 1 to 3 business days after your order is placed. Once you receive your proof, you will need to respond via the included proofing form to approve your design(s). If you request edits, your revised proof will be ready in 1 to 3 business days from receipt of any change requests received.
Additional rounds of proofs beyond your SECOND proof are $55 per round. It is important you check your email frequently during the proofing process to keep your order on track.
Because every order is custom printed just for you, we do not offer refunds or exchanges. All sales are final.
Please see our full Return & Cancellation Policy for details.
When determining how many invitations you will need to order, be sure to account for households rather than individuals. Additional reprints are costly after your design is approved and printed, it is best to determine your needed quantity and then add 10% extra for last minute additions and keepsakes before placing your order. Once your order is placed we cannot reduce the quantity.
We do not include postage with your suites. We recommend and provide information on taking a suite to the post office to have it weighed so you know how much postage will cost. Wilori Lane is not liable for any suites that come back for incorrect postage.